• When you pick up my filters does any other company get involved or do you do everything (transport, process, recycle)?

Transporters= remove used oil filters from generators and deliver to a processor.

Processors = separate waste oil from scrap steel so steel can be melted to produce new products

• If you are just transporter who processes my used oil filters?
• Do you have Department of Environmental Protection (DEP) permitting to transport my used oil filters?
• Does the processor where my filters go have DEP permitting to process used oil filters?
• How are my used oil filters recycled?
• Does 100% of the oil filters (oil, steel and filter paper) get recycled?
• Does the transporter have environmental liability insurance that covers the used oil filters during transportation?
• Does the processor have environmental liability insurance that covers the used oil filters at the processors location?
• Is a contract required between parties that states price and responsibilities of each? How long does the contract last?
• Is there a barrel deposit fee?
• Are there any surcharges (fuel, environmental)?
• What guarantees are given? Are they written and signed?
• Does the transporter and processor have references that can be contacted?
• Does the transporter and processor allow facility visits?